We recommend calling your pharmacy 2 business days or more before your medication is finished to ensure accurate and timely refills. Refill requests should be made during regular office hours. Please allow 2 business days for refill requests.
You can also send a secure message on our Patient Portal to your provider or nurse regarding your prescription. This is usually a more direct and quicker route, however please allow 2 business days for refill requests.
We do understand there are times you may need to call our office and leave a message for our medical staff. Please plan ahead, for example, if you need a refill for the weekend – call the pharmacy Thursday morning.
If your prescription refill runs out before your next appointment, call your pharmacy. Even if you’re out of refills, they can send a request to us and we can authorize it. Also, don’t forget to schedule your next appointment.
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